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15.760B | Spring 2004 | Graduate

# Introduction to Operations Management

Lecture notes are available for the theory classes, but not for the discussion of case studies. Exercises listed are used in conjunction with lecture.

LEC # | TOPICS | TYPES | EXERCISES
--- | --- | --- | ---

1 | Introduction and Class Overview (PDF) | Lecture |

2 | Burger King and McDonald’s | Case |

3 | Capacity (PDF) | Lecture | Buildup, Queueing (PDF)

4 | National Cranberry Case | Case |

5 | Webvan | Case |

6 | Inventory (PDF) Inventory Examples (PDF) | Lecture | EOQ, Newsboy (PDF)

7 | Barilla | Case |

8 | Sport Obermeyer | Case |

9 | Production Control (PDF) | Lecture |

10 | Hewlett-Packard | Case |

11 | Book Review: The Goal | Book |

12 | Quality (PDF) | Lecture | SPC reading, Six Sigma (PDF)

13 | Toyota | Case |

14 | Process Design | Lecture |

15 | Global Financial Corp. Case | Case |

16 | Supply Chain Design (PDF) (Presentation courtesy of Prof. Charles Fine. Used with permission.) | Lecture |

17 | Product Design | Lecture |

18 | Sega Dreamcast Case | Case |

19 | Simulation and Course Wrap-up (PDF) | Lecture |

## Course Info

##### Instructor

- Prof. Jérémie Gallien

##### Departments

- Sloan School of Management

##### As Taught In

Spring 2004

##### Level

Graduate

##### Topics

- Business
  - Operations Management
  - Project Management
  - Supply Chain Management

##### Learning Resource Types

notes Lecture Notes

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