Cookie Policy
This Cookie Policy explains how Exponanta, Inc. ("Exponanta," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at exponanta.com or use our Services. It should be read alongside our Privacy Policy, which sets out how we collect, use, and protect your personal information more broadly.
By continuing to use our Services after we have informed you about our use of cookies — through a cookie banner or by posting this policy — you consent to our use of cookies as described here, except where your explicit consent is required by applicable law.
1. What Are Cookies
Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website owner about how visitors interact with the site.
Cookies set by the website owner (in this case, Exponanta) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable features or functionality provided by third parties to be available on or through the website.
Cookies can be "session cookies" — which expire when you close your browser — or "persistent cookies" — which remain on your device for a set period of time or until you delete them.
2. Similar Technologies We Use
In addition to cookies, we may use other tracking technologies that function similarly:
- Local storage and session storage: Browser-based storage mechanisms that allow websites to store data locally on your device, without an expiry date (local storage) or for the duration of your browser session (session storage).
- Pixel tags and web beacons: Small transparent images embedded in web pages or emails that allow us to track whether a page was viewed or an email was opened, and to record the IP address of the device that loaded the image.
- Device fingerprinting: Certain analytics providers may collect technical attributes of your device and browser — such as screen resolution, installed fonts, and browser version — to generate a probabilistic identifier. We use this only for fraud detection and security purposes.
- UTM parameters: Query string parameters appended to URLs that help us understand which marketing campaigns, emails, or links drove traffic to our Services.
For simplicity, we refer to all of these technologies collectively as "cookies" throughout this policy.
3. Categories of Cookies We Use
Essential cookies
These cookies are strictly necessary for the Services to function. Without them, features like logging in, maintaining your session, and using secure areas of the platform would not work. Because they are essential, they cannot be disabled through our cookie preferences tool. You can block them in your browser settings, but doing so will impair or prevent your use of the Services.
| Cookie / Technology | Purpose | Duration | Type |
|---|---|---|---|
exp_session |
Maintains your authenticated session after login | Session | Essential |
exp_csrf |
Cross-site request forgery protection token, preventing unauthorized form submissions | Session | Essential |
exp_auth_token |
Remembers your login state across browser sessions if you choose "Remember me" | 30 days | Essential |
exp_cookie_consent |
Records your cookie consent preferences so we do not show the consent banner on every visit | 12 months | Essential |
__stripe_mid, __stripe_sid |
Set by Stripe (our payment processor) for fraud detection and payment security | 1 year / Session | Essential |
Analytics cookies
These cookies help us understand how visitors interact with our Services by collecting information about pages visited, time spent, links clicked, and errors encountered. The data is aggregated and anonymized where possible. We use this information to improve the platform's usability, performance, and content.
| Cookie / Technology | Purpose | Duration | Type |
|---|---|---|---|
_ga, _ga_* |
Google Analytics — distinguishes unique users and tracks sessions. IP addresses are anonymized before storage. | 2 years | Analytics |
_gid |
Google Analytics — distinguishes users across a 24-hour period | 24 hours | Analytics |
_gat |
Google Analytics — throttles request rate to prevent overloading the analytics service | 1 minute | Analytics |
exp_perf |
First-party performance tracking — records page load times and error events to help us diagnose platform issues | Session | Analytics |
| Hotjar / heatmapping | If enabled, records anonymized user interaction patterns (click maps, scroll depth) to improve page layout and navigation. No personally identifiable data is recorded. | 365 days | Analytics |
Preference cookies
These cookies remember your settings and choices so that your experience is personalized across visits. They do not track your activity across other websites.
| Cookie / Technology | Purpose | Duration | Type |
|---|---|---|---|
exp_locale |
Stores your language and locale preference | 12 months | Preference |
exp_notifications |
Stores your notification and email preference settings | 12 months | Preference |
exp_filter_state |
Remembers your last-used event and community filter settings so you do not have to re-apply them on each visit | Session | Preference |
Local storage — exp_ui_prefs |
Stores UI preferences such as sidebar state and display density settings | Persistent (until cleared) | Preference |
Third-party and functional cookies
We use certain third-party services to deliver functionality — such as video conferencing, scheduling, and social sharing — that set their own cookies when you interact with those features. These cookies are governed by the privacy policies of the respective third parties.
| Service | Purpose | More information | Type |
|---|---|---|---|
| Zoom / video platform | Powers online event and 1:1 session functionality. Sets cookies to manage meeting sessions and preferences. | Zoom Privacy | Third-party |
| LinkedIn Insight Tag | If enabled for marketing, tracks visits from LinkedIn campaigns and enables LinkedIn audience matching for advertising. You can opt out via LinkedIn's ad settings. | LinkedIn Privacy | Third-party |
| Google Tag Manager | Container that manages the deployment of analytics and marketing tags. Does not itself collect data but enables other tags to fire. | Google Privacy | Third-party |
| Calendly / scheduling tool | If embedded scheduling widgets are used, Calendly may set cookies to manage scheduling sessions and preferences. | Calendly Privacy | Third-party |
| Intercom / support chat | If the support chat widget is active, Intercom sets cookies to manage chat sessions and identify returning visitors for support continuity. | Intercom Privacy | Third-party |
4. How Long Cookies Are Stored
Cookie duration varies depending on its purpose:
- Session cookies are deleted automatically when you close your browser.
- Short-term persistent cookies (up to 30 days) are used for authentication state and session management.
- Medium-term persistent cookies (30 days to 12 months) are used for preference storage and analytics user identification.
- Long-term persistent cookies (12 months to 2 years) are used by analytics platforms to distinguish returning users from new users over time.
The specific durations for each cookie are listed in the tables in Section 3. Where cookies are set by third parties, the duration is governed by those parties' settings and may change over time.
5. Your Cookie Choices and Controls
Cookie preference center
When you first visit our Services, we will present you with a cookie banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can revisit and change your preferences at any time by clicking the "Cookie Preferences" link in the footer of any page on our website.
Your preferences are stored using the exp_cookie_consent cookie described in Section 3. If you clear your cookies, your preferences will be reset and you will be asked to choose again on your next visit.
Browser settings
You can control cookies through your browser settings. Most browsers allow you to:
- View the cookies that have been set and delete them individually or in bulk;
- Block all cookies, or block cookies from specific websites;
- Set the browser to notify you when a cookie is being set; and
- Browse in private or incognito mode, which does not save cookies between sessions.
Instructions for managing cookies in the most common browsers:
Please note that blocking essential cookies will impair your ability to log in and use core features of the Services. Blocking analytics or preference cookies will not prevent you from using the Services but will mean that your preferences are not saved between visits and that we cannot improve the platform based on your usage patterns.
Opting out of specific third-party services
- Google Analytics: You can opt out of Google Analytics tracking across all websites using the Google Analytics Opt-out Browser Add-on. You can also adjust your Google ad personalization settings at Google Account Privacy.
- LinkedIn: You can opt out of LinkedIn's Insight Tag tracking by visiting LinkedIn's opt-out page or by adjusting your LinkedIn advertising preferences.
- Interest-based advertising: You can opt out of interest-based advertising from many participating networks through the Digital Advertising Alliance's opt-out tool or the Network Advertising Initiative opt-out tool.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. We do not currently alter our data collection practices in response to DNT signals, but we will continue to monitor developments in this area.
Where applicable law requires us to honor opt-out signals — such as the Global Privacy Control (GPC) signal recognized under California law — we will do so. If you use a browser or extension that sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of personal information for cross-context behavioral advertising purposes, consistent with our California privacy obligations.
6. Cookies and Email Communications
Our email communications may include web beacons — small transparent images — that allow us to determine whether an email was opened and whether links in the email were clicked. This helps us understand the effectiveness of our communications and improve future messages.
The information collected through email beacons is linked to your email address and stored in our email marketing platform. You can prevent email beacons from loading by setting your email client to block remote images. You can also unsubscribe from marketing emails at any time using the unsubscribe link included in every marketing email we send.
7. Cookies Set During Events
When you join an Exponanta online event through an embedded or linked video platform, that platform may set its own cookies on your device to manage the meeting session, remember your device settings (camera, microphone, speaker preferences), and maintain connection quality. These cookies are set directly by the video platform provider — not by Exponanta — and are governed by the provider's own privacy and cookie policies.
If you access event sessions through a third-party link rather than through the Exponanta platform directly, the third-party site's own cookie policy will apply to your visit to that site.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, our data practices, or applicable legal requirements. When we make material changes, we will update the effective date at the top of this policy and, where we have introduced new cookie categories that require consent, we will present the cookie banner again to obtain updated preferences.
We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have questions about this Cookie Policy or how we use cookies, please contact us:
For general privacy questions, please see our Privacy Policy. For questions about our Terms of Service, please see our Terms of Service.